Ticket Number: HEA-NOC/20031203-3 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: Global Crossing
Ticket Opened: 20031203 12:47 UTC Problem Start: 20031203 12:20 UTC
Ticket Closed: 20031210 12:08 UTC Problem End: 20031210 12:10 UTC
Site/line: Global Crossing-CW STM-16, Global Crossing-KP STM-16
Monitoring tools report packet loss on primary and secondary general
Traffic to the general internet (not including Irish peers) may experience
delay and packetloss.
20031203 12:41 AH Contact Global Crossing who issue tickets 712537 and
20031203 13:28 AH Packetloss errors cease. Global Crossing saw the
packetloss but no cause is yet identifiable. HEAnet and Global Crossing
are continuing to monitor.
20031205 16:19 RK
20031210 12:06 RK This has not occured since, so I am closing the ticket
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20031203-3