Ticket Number: HEA-NOC/20031208-5 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20031208 11:44 UTC Problem Start: 20031210 08:30 UTC
Ticket Closed: Problem End: 20031210 08:30 UTC
Site/line: Limerick PoP
Need to upgrade the Rom monitor in Slot 7 in the Limerick Core Router. This
slot holds the RSP, and the upgrade should not be service-affecting. At
worst, there may be a short interval of degraded connectivity to the
Limerick POP; traffic will reroute via the old core router (Mania).
20031208 11:27 DC Opening ticket to notify clients.
20031210 08:31 DC Upgrade complete. Routes from UL are propogating to the
core, and connectivity is fully restored. Monitoring for 24 hours.
This ticket can be monitored at http://www.hea.net/tickets/20031208-5