Ticket Number: HEA-NOC/20031109-1 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: UCC
Ticket Opened: 20031109 17:33 UTC Problem Start: 20031109 16:44 UTC
Ticket Closed: 20031112 11:15 UTC Problem End: 20031109 19:15 UTC
Short uncheduled outage at 16:44 to UCC, and congoing outage starting at
access to and from UCC is limited, mail backed up via UCD
20031109 17:30 CMC Opening ticket, contacting site contacts
20031109 17:59 CMC UCC contacts report that they are en route to site and
will investigate shortly.
20031109 18:19 CMC access to UCC resumes
20031112 11:14 CMC Problem has not recurred, closing ticket.
This ticket can be monitored at http://www.hea.net/tickets/20031109-1