Ticket Number: HEA-NOC/20030416-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <=> HETAC
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20030416 11:20 UTC +1
Ticket Closed: Problem End: 20030416 11:40 UTC +1
Repeated outages on the circuit to HETAC ranging from 20 seconds to nearly 2 minutes.
Traffic to and from HETAC.
20030416 11:40 BN
Contacted Esat and reported the issue, they issued ticket no. 11392208 and will call back with further updates.
20030416 13:05 BN
ESAT NMC have reported that they have records of the outages on the radio part of this circuit. They will monitor the circuit and attempt to get further information.
Time to Fix: