Ticket Number: HEA-NOC/20030122-03 Ticket Status: UPDATE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> NCIR
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20032201 15:50
Ticket Closed: Problem End: 20030409 12:30
Upgrade of NCI connection from 2Mb Serial to 15 Mb ATM.
There will be a short amount of downtime in moving the 2meg line to a 2600,while the cisco 3620 with the new interface is upgraded.
Awaiting date of action from NCI.
20030305 17:00 JL
NCI have contacted us to say that the interface and memory should arrive tomorrow.
The upgrade is scheduled to take place on Wed 12th March (Time to be decided).NCI are going to terminate the 2M line on a 2600 for the duration of the upgrade of the memory/ATM interface/IOS on the 3620. This connection will then be terminated on the 3620 along with the
ATM connection for resilience. The 2600 used within the HEAnet network will also be removed and the connection terminated on Andel along with all other serial connections.
20030307 16:00 JL
NCI have switched the 2Mbps circuit to the cisco 2600. Esat have taken back the 3620 for testing and will contact JL on Monday 10th Mar. re tests.
20030319 09:30 JL
EsatBT have made contact but there was a problem inserting ATM card into 3620, sourcing a 2600 for this job instead. Awaiting response from EsatBT.
20030408 UTC+1 JL
EsatBT and NCI have been in contact and 8:15 a.m 20030409 has been agreed upon for upgrade from 2Mb Leased line to 15 Mb ATM over STM1. NCI will be using a 3640 to accommodate the ATM card.
20030409 12:30 UTC+1 JL
The upgrade took place at 8:30 but due to adverse routing problems in the network couldnt be completed until approx 11:30. Traffic is now transiting the new 15Mb circuit. Keeping ticket open for monitoring.
Time to Fix: