Ticket Number: HEA-NOC/20030408-02 Ticket Status: OPEN
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: GMIT
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20030408 14:22:29 UTC Problem Start: 20030408 1250
Ticket Closed: Problem End:
IP Route information to GMIT lost, GMIT network unavailable
All traffic to/from GMIT
20030408 1515 UTC+1 BB: Called Martin McCarrick (ITnet) and GMIT to
investigate. GMIT report that the circuit to Eircom is reporting down, and
Eircom are investigating.
20030408 17:40 Problem is confirmed as an SDH Issue in the Galway area.
Eircom are looking at rerouting.
Time to Fix: