Ticket Number: HEA-NOC/20020820-02 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Uther
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020821 13:00 UTC+1
Ticket Closed: 20020902 13:28:07 UTC Problem End: 20020821 13:30 UTC+1
Emergency swap of ATM card in access router (Uther) at Dublin PoP.
This is at Cisco's request following the problems detailed in ticket
HEA-NOC/20020820-01. Due to problems sourcing the card, we have had to
reschedule this work for 13:00 tomorrow, Wendesday 21st August.
Traffic to ATM-connected institutions at Dublin PoP will back up
to an alternate ATM router with lower capacity. Connectivity should
be maintained throughout.
At 13:00, redirect traffic using OSPF to backup router (Teleute),
shut down ATM card, remove, replace, bring up card and verify that
all is well.
20020821 12:45 davew
Card tested by LAN Comms and delivered, swap to go ahead as scheduled.
Following this we will return traffic to Uther from Teleute, removing
the workaround applied in ticket HEA-NOC/20020820-01.
This ticket will be subsumed into Ticket Number HEA-NOC/20020820-001
please see that ticket for further information.
Time to Fix:
30 minutes scheduled.