Ticket Number: HEA-NOC/20020926-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> STARTAP
Ticket Owner: [log in to unmask] Problem Fixer: Teleglobe
Ticket Opened: Problem Start: 20020925 19:33:00 UTC+1
Ticket Closed: 20020926 13:42:52 UTC Problem End:
Loss of connectivity to STARTAP.
Traffic to and from STARTAP to reroute via other NGI links.
Teleglobe issue ticket 252336, informing of circuit outage affecting this link.
20020926 14:45 BN
Confirmed with Teleglobe that this is the expected Startap outage caused by the closure of Teleglobe's Chicago PoPs. This ticket will be closed and further information on this matter will be contained in ticket HEA-NOC/20020918-01.
Time to Fix: