Ticket Number: HEA-NOC/20020911-02 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> DIT
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020911 18:12:37
Ticket Closed: Problem End:
Failure of ATM link to DIT,
All internet connectivity to DIT, mail is being backed up by NUIM
20020911 18:53 CW reported fault to Eircom engineer #0719, awaiting call back
20020911 18:59 CW Eircom report no traffic from customer side of Aungier street NTU.
20020911 19:07 CW Circuit comes back up, taffic flows.
20020911 19:57 CW Router in Dit fails again at 19:22
20020912 07:30 mn Router restarts, line comes up at 20:05.
Time to Fix: