Ticket Number: HEA-NOC/20020825-02 Ticket Status: OPEN
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: NCAD DS848416
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20020825 07:14:02 UTC Problem Start: 20020825 03:20 UTC+1
Ticket Closed: Problem End:
Serial5/7 is up, line protocol is down
Hardware is M8T-X.21
Description: NCAD (DS0848416)
It seems the hardware is minimally up on the side of eircom link
to NCAD. The IP protocol is down.
It happens at the same moment as HEA (which is a different provider) went down.
Will wait with contacting eirom around 09:00
Time to Fix: