Ticket Number: HEA-NOC/20020814-01 Ticket Status: OPEN
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> RIA
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20020814 12:47:02 UTC Problem Start: 20020814 UTC +1 13:12
Ticket Closed: Problem End:
RIA loses connectivity.
All traffic to and from RIA.
20020814 UTC +1 13:15 Unable to contact RIA. Problem reported to eircom who issue ticket #1040.
Time to Fix: