Ticket Number: HEA-NOC/20020820-02 Ticket Status: UPDATE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Uther
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020821 13:00 UTC+1
Ticket Closed: Problem End: 20020821 13:30 UTC+1
Emergency swap of ATM card in access router (Uther) at Dublin PoP.
This is at Cisco's request following the problems detailed in ticket
HEA-NOC/20020820-01. Due to problems sourcing the card, we have had to
reschedule this work for 13:00 tomorrow, Wendesday 21st August.
Traffic to ATM-connected institutions at Dublin PoP will back up
to an alternate ATM router with lower capacity. Connectivity should
be maintained throughout.
At 13:00, redirect traffic using OSPF to backup router (Teleute),
shut down ATM card, remove, replace, bring up card and verify that
all is well.
Time to Fix:
30 minutes scheduled.