Ticket Number: HEA-NOC/20020820-02 Ticket Status: OPEN
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Uther
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20020820 12:00:06 UTC Problem Start: 20020821 08:00 UTC+1
Ticket Closed: Problem End: 20020821 08:30 UTC+1
Emergency swap of ATM card in access router (Uther) at Dublin PoP.
This is at Cisco's request following the problems detailed in ticket
Traffic to ATM-connected institutions at Dublin PoP will back up
to an alternate ATM router with impeded performance.
At 08:00, redirect traffic using OSPF to backup router (Teleute),
shut down ATM card, remove, replace, bring up card and verify that
all is well.
Time to Fix:
30 minutes scheduled.