Ticket Number: HEA-NOC/20020719-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Cork PoP
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020719 00:44 UTC+1
Ticket Closed: Problem End: 20020719 08:30 UTC+1
Power outage at Cork PoP.
Loss of connectivity for Cork site, UCC. Loss of half of trunk
capacity Cork-Dublin and Cork-Limerick.
20020719 07:15 mn Advise Cork PCP, who will go on site.
20020719 08:30 mn Cork PCP reports power failure in one cab. Power
restored, all systems up, UCC access checks OK, full trunk capacity
20020719 08:43 mn Power in cab lost again, UCC connectivity down,
trunk capacity out of Cork reduced to 155Mbps
Time to Fix:
7 hours 46 minutes +