Ticket Number: HEA-NOC/20020708-01 Ticket Status: UPDATE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> EPA
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020708 1400 UTC+1
Ticket Closed: Problem End: 20020711 1325 UTC+1
Upgrade of EPA connection to HEAnet.
Will require rehoming of EPA router to new termination point
All traffic to and from EPA.
Mailed will be queued offsite.
20020708 1440 CW eircom unable to build route within their network, upgrade postponed
20020710 1456 CW upgrade scheduled for 1300 hrs on 20020711
20020711 1325 CW upgrade complete, CPE rehomed to new circuit
Time to Fix:
Outage should be around 1 minute, but could be longer
EPA was unreachable between 14:13 and 14:31 Additional Notes:
will monitor for stability