Ticket Number: HEA-NOC/20020616-01 Ticket Status: OPEN
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line:
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20020616 09:41:03 UTC Problem Start: 20020616 10:15 UTC+1
Ticket Closed: Problem End:
UCC IP connectivity down.
All traffic with UCC, including mail.
20020616 10:30 mn Check link layer - OK. Leave msg with UCC.
Time to Fix: