Ticket Number: HEA-NOC/20020610-03 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Galway PoP
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020610 22:27 UTC+1
Ticket Closed: Problem End:
Local ATM link from HEAnet Galway PoP to NUI Galway went down
at 22:27. Log messages indicate power failure; remaining equipment
expected to go down when UPS drains.
All traffic to and from NUI Galway. CAO will also be affected if
power does not resume. Traffic to Limerick and Cork PoPs will back
up over alternate routes.
Attempting to contact site.
20020610 23:46:18 Power returns.
20020611 09:45 Contact site who confirm power failure and will investigate UPS status. Site report power alarms on Esat equipment. HEAnet to report to Esat. NUIG are working on restoring all their services.
Time to Fix:
1hour 20 mins