Ticket Number: HEA-NOC/20020514-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Dublin<==>Cork
Ticket Owner: [log in to unmask] Problem Fixer: Eircom
Ticket Opened: Problem Start: 20020514 17:13 UTC+1
Ticket Closed: Problem End:
Backbone line from Dublin to Cork is down.
Traffic to and from UCC is rerouting via the Galway/Limerick
route. No customer impact expected.
Contacting Eircom, in hold queue.
20020514 17:23 davew
Line comes up, still trying to report.
Time to Fix:
Not yet known.