Ticket Number: HEA-NOC/20020508-01 Ticket Status: OPEN
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Géant Dub-Lon
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20020508 06:39:15 UTC Problem Start: 20020508 04:55 UTC+1
Ticket Closed: Problem End:
STM-1 between Géant nodes in Dublin and London goes down.
HEAnet-Géant traffic reroutes via Frankfurt. Resilience lost.
20020508 07:15 mn Call Géant NOC and confirm fault on line.
20020508 07:20 mn Report fault to Global Crossing. Ticket #448652 issued.
20020508 07:30 mn GC report faults on circuits between White Sands and London.
Time to Fix: