Ticket Number: HEA-NOC /20020503-02 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> HRB
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020503 1138 UTC+1
Ticket Closed: Problem End: 20020503 1138
Line to HRB (DS0858840) went down. came up at 11:38 33
All connectivity to HRB. Offsite mail backup is with esat.net
20020503 1200 UTC+1 CW HRB confirm fault was not on their site.
20020503 1208 UTC+1 CW report to eircom ticket: 281 Request an alarm check 1100-1200 hrs
20020503 1344 Eircom report power glitch at NTU at HRB end.
Time to Fix: