Ticket Number: HEA-NOC/20020530-01 Ticket Status: OPEN
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> RCSI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20020530 16:45:10 UTC Problem Start: 20020530 17:31 UTC+1
Ticket Closed: Problem End:
Brief loss of connectivity to RCSI
All HEAnet connectivity to RCSI. Mail is backed up via kerna.
20020530 17:35 CMC contact RCSI to investigate
20020530 17:38 Connectivity restored, awaiting contact before further investigation for RFO.
Time to Fix: