Ticket Number: HEA-NOC/20020514-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Dublin<==>Cork
Ticket Owner: [log in to unmask] Problem Fixer: Eircom
Ticket Opened: Problem Start: 20020514 17:13 UTC+1
Ticket Closed: 20020527 14:47:03 UTC Problem End: 20020514 17:23 UTC+1
Backbone line from Dublin to Cork is down.
Traffic to and from UCC is rerouting via the Galway/Limerick
route. No customer impact expected.
Contacting Eircom, in hold queue.
20020514 17:23 davew
Line comes up, still trying to report.
20020514 17:27 davew
Eircom reference #1405. Requested an alarm check from 17:10 to now.
20020527 15:45 davew
Checked back with Eircom; no alarms were found. Previous ticket had
been closed without notifying us.
Time to Fix: