Ticket Number: HEA-NOC /20020430-02 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> StarTap
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020430 19:24
Ticket Closed: Problem End: 20020430 19:29
Loss of StarTap ATM link
Connectivity to StarTap network.
Traffic rerouted via other routes.
200204030 19:43 UTC+1 CW emailed startap noc
200204030 19:55 UTC+1 StarTap Ticket ID 390:5 Startap saw another Circuit fail at the same time. They suspect ATM switch reset and are investigating.
Time to Fix: