Ticket Number: HEA-NOC /20020429-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> NCIR
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020429 12:47 UTC+1
Ticket Closed: 20020429 14:17:13 UTC Problem End: 20020429 14:03 UTC+1
Power cut in NCIRL,
all connectivity to NCIRL is currently affected.
Mail is being backed up by kerna
20020429 14:48 UTC+1 colinw circuit is up since 14:03, will leave ticket open for monitoring
20020429 15:06 NCI call to confirm that circuit is up and traffic is flowing. Electricity has now been fully restored. There are no more power outages expected.
Time to Fix:
1hr 16min Additional Notes:
Ticket closed. Previous ticket open to monitor line.