Ticket Number: HEA-NOC/20020423-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> UCC
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020423 11:39 UTC+1
Ticket Closed: Problem End:
Path-level bit errors have occurred:
Apr 23 11:39:40 UTC+1: %SONET-4-ALARM: POS0/2: B3 BER exceeds threshold, TC alarm declared
These errors are becoming more frequent.
Backbone Circuit Only, Eircom STM-1 to Cork (DPL560033)
20020423 14:48 : WD contacts Eircom & logs call. Requests error report. Ticket number 2024.
20020423 15:50 mn Phone Eircom, who still await error report. Error rate is now ~100/sec
20020423 17:15: WD: Eircom (SDH Team) phoned & reported no errors.
20020423 17:23: WD Called & then emailed Dalma Daly to esculate call
Time to Fix: