Ticket Number: HEA-NOC/20020417-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> INEX backup
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020415 12:10:00 UTC+1
Ticket Closed: Problem End:
Periodic transitions on backup INEX circuit to Citywest on Apr 15 12:10-18:43 and Apr 16 15:30-20:54.
Regular traffic is unaffected as this applies only to the backup INEX circuit.
20020417 AH Request alarm check on this circuit from Esat who issue ticket no. 11354797.
20020417 AH Esat report alarm check is clear for these times. Requested they keep their ticket open for at least 24 hours in case problem reoccurrs.
Time to Fix: