Ticket Number: HEA-NOC/20020415-05 Ticket Status: OPEN/CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> DCU
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20020415 14:29:56 UTC Problem Start: 20020415 14:50 UTC+1
Ticket Closed: 20020415 14:29:56 UTC Problem End: 20020415 15:00 UTC+1
DCU experienced an unscheduled power outage affecting all services
Services hosted by DCU. Mail backed up via nuigalway, ucd and esat.
Outage lasted approx 10 minutes.
20020415 15:00 UTC+1 CMC contact DCU, dcu advise outage was unscheduled and power has been restored. Routing was not lost, as
router is on UPS.
Time to Fix: