Ticket Number: HEA-NOC/20020103-01 Ticket Status: UPDATE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEA-NET<==>StarTap
Ticket Owner: [log in to unmask] Problem Fixer: StarTap
Ticket Opened: Problem Start: 20020104 (1500) UTC
Ticket Closed: Problem End: 20020104 (2300) UTC
SUBJECT: STAR TAP Router Maintenance
SCOPE: All STAR TAP Peering
START TIME: Friday, January 4, 2002, 3:00 PM (1500) UTC
END TIME: Friday, January 4, 2002, 11:00 PM (2300) UTC
DESCRIPTION: During the above time frame, STAR TAP
Engineers will be relocating the STAR TAP
Router to its new rack within the switch site.
STAR TAP peering will be unavailable during
the maintenance window.
TICKET NO.: 226:5
NOTIFICATION COUNTER: Message #2
If you have questions, please contact the STAR TAP Network Operations
All peerings with Startap. All traffic to and from Startap.
20020104 GMcC Have observed STARTAP alarm on NOCOL, this is as expected from notice detailed above. No HEAnet action required
From log observed the transition at 16:38
20020104 Circuit comes up again at 18:20, within scheduled window.
Time to Fix:
1 hour 58 minutes