Ticket Number: HEA-NOC/20020127-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> NLI
Ticket Owner: [log in to unmask] Problem Fixer: Eircom
Ticket Opened: Problem Start: 20020127 09:30 UTC+1
Ticket Closed: Problem End: 20020127 13:46 UTC+1
Line from HEAnet to the National Library was down.
All traffic to/from NLI. No MX backup in operation.
Reported to Eircom, fault #2638 (Corrected!)
DW 20020127 12:30
Eircom report that the outage is due to a power problem
at the National Library end. Can't raise NLI; will take it up
with them during office hours
DW 20020127 15:45 UTC+1
Back as of 13:46. Will continue to monitor & follow up tomorrow.
Time to Fix: