Ticket Number: HEA-NOC/20020125-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> DCU
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020125 16:30:00 UTC
Ticket Closed: Problem End:
Loss of connectivity to DCU on primary and backup pvcs.
Traffic to and from DCU.
MX backup is at UCD and Esat.
AH 20020125 16:33 Contact DCU.
AH 20020125 16:45 DCU check equipment and report that the router is fine. Contact Eircom who issue ticket number 2575.
Time to Fix: