Ticket Number: HEA-NOC/20020116-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> StarTap
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020116 05:08 UTC+1
Ticket Closed: Problem End:
Loss of peering to StarTap network. Problem lies at Teleglobe.
Traffic rerouted to StarTap network via backup external international connectivity.
Teleglobe issued Ticket number NET220830,Teleglobe to issue an update soon and HEAnet will update this ticket. StarTap ticket no. 252:5
SY 20020116 12:56 UTC+1 Teleglobe update they have sent an engineer out to randolph street to resolve a loss of signal problem.
SY 20020116 16:16 UTC+1 StarTap are in contact with AADS (Ameritech Data Services)who have opened a ticket Ref #923885 they suspect a broken fibre.
Time to Fix:
None as yet