Ticket Number: HEA-NOC/20020111-02 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> NQAI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020111 13:35 UTC
Ticket Closed: Problem End: 20020111 13:55 UTC
Multiple hits on NQAI access line, DSO858730
Service to NQAI disrupted.
20020111 13:40 Ask NQAI to check local router, power etc. Report
fault to Eircom, ticket #974 assigned.
20020111 15:00 No errors on line in past hour. Ask Eircom to run
alarm check for period of instability.
Time to Fix: