Ticket Number: HEA-NOC/20020111-01 Ticket Status: OPEN
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> RCSI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20020111 13:51:21 UTC Problem Start: 20020111 13:27:01 UTC
Ticket Closed: Problem End:
Circuit to RCSI is down.
Traffic to and from RCSI. MX backup is at Kerna.
13:33 Contact RCSI
13:37 Contact Esat who issue ticket 13161056
13:46 Connectivity returns to RCSI. Ticket will remain open for monitoring and to determine RFO.
Time to Fix: