Ticket Number: HEA-NOC/20020108-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> RIA
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20020107 19:45 UTC
Ticket Closed: Problem End: 20020107 20:53 UTC
Multiple up-down transitions on RIA access circuit (DSO812397).
Access to/from RIA impeded.
20020108 07:50 mn Report to Eircom. Ticket #558 assigned, alarm checks requested for period of fault.
20020108 08:50 mn Eircom report network fault from 19:25 to 20:42, now fixed. Ticket open for monitoring.
Time to Fix:
1 hour 8 minutes Additional Notes:
See also ticket 20020108-002