Ticket Number: HEA-NOC/20011001-01 Ticket Status: OPEN/CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> CAO
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20011001 08:42:54 UTC Problem Start: 20011001 04:59:00 UTC+1
Ticket Closed: 20011001 08:42:54 UTC Problem End: 20011001 08:24:00 UTC+1
Loss of connectivity to the CAO from 04:59-08:24.
Traffic to and from the CAO.
AH 09:30 Contact CAO who report the outage was due to lightning in the Galway area.
Time to Fix:
3hrs 25 mins