Ticket Number: HEA-NOC/20011027-01 Ticket Status: OPEN
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> MCI/DANTE
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20011027 05:57:39 UTC Problem Start: 20011027 04:58 UTC+1
Ticket Closed: Problem End: 20011027 05:09 UTC+1
Worldcom 45Mbps circuit to NY (WZ985121) goes down for 11 minutes
None; other circuits are primary routes to Abilene and general Internet.
20011027 06:30 Check routers at each end - all OK.
20011027 06:45 Report fault to Worldcom, ask for RFO. Ticket #489
of 27 Oct assigned.
Time to Fix: