Ticket Number: HEA-NOC/20011024-01 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: CAO
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20011024 16:44 UTC+1
Ticket Closed: 20011025 11:17:23 UTC Problem End: 20011024 20:03 UTC+1
Temporary power loss at CAO due to internal engineering work.
All traffic to and from CAO. Mail backed up at DCU.
20011024 20:03 CAO line comes up, traffic resumes. Ticket kept on
for monitoring and signoff
20011025 12:15 CAO confirm power restored and stable.
Time to Fix:
3 hours 19 minutes