Ticket Number: HEA-NOC/20011008-02 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: Limerick PoP
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20011008 11:11
Ticket Closed: Problem End: 20011008 11:22
Limerick PoP unreachable.
All traffic with Limerick-connected clients - UL, Tipp Inst
20011008 11:23 Contact Limerick PoP. Denis reports connectivity restored.
20011008 11:35 Report fault to Eircom, tickets #789 assigned for Galway-Limerick line (DPL340042) and #790 for Cork-Limerick line
20011008 16:15 Eircom have no idea what caused outage on two unmanaged circuits.
Time to Fix: