Ticket Number: HEA-NOC/20001005-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: Galway-Dublin trunk
Ticket Owner: [log in to unmask] Problem Fixer: Eircom
Ticket Opened: Problem Start: 20001004 15:20
Ticket Closed: Problem End:
Galway-Dublin trunk (DPL340043) goes down.
None; all traffic re-routes over backbone.
Unable to reach Eircom Faults.
20001005 12:20 Report to Eircom corporate accounts.
20001005 12:45 Contact Eircom Faults, who issue ticket #398.
Time to Fix: