Ticket Number: HEA-NOC/20001002-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> Janet
Ticket Owner: [log in to unmask] Problem Fixer: C&W
Ticket Opened: Problem Start: 20001002 13:15
Ticket Closed: 20001002 16:45:16 UTC Problem End: 20001002 13:47
2Mbps circuit to JANET (Dublin-Belfast, DPL 214843) goes down.
All traffic with JANET sites in NI. Traffic with other JANET
sites re-routes via TEN-155.
20001002 13:30 Contact JANET, who say all C&W circuits to Belfast
are down and that they have reported the fault to C&W.
20001002 13:47 Line comes up, routing re-establishes, traffic resumes.
20001002 17:38 JANET report operator error caused error. Full connectivity now restored.
Time to Fix: