Ticket Number: HEA-NOC/20001011-02 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> NCAD
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20001011 12:04:00 UTC+1
Ticket Closed: Problem End:
Monitoring tools indicate connection to NCAD is down.
Traffic to and from NCAD.
Contacted NCAD to confirm there was no maintenance work going on.
Reported problem to Eircom, reference 862.
12:09:00 Line came back up. Awaiting report from Eircom.
Time to Fix: