Ticket Number: HEA-NOC/20001011-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: 34Mbps trunks from Limerick
Ticket Owner: [log in to unmask] Problem Fixer: Eircom
Ticket Opened: Problem Start: 20001011 05:19
Ticket Closed: 20001011 11:14:55 UTC Problem End: 20001011 08:28
Frequent transitions on trunks Limerick-Cork (DPL340041) and
Traffic with sites at Limerick PoP (UL).
20001011 07:20 Report to Eircom, tickets #819 and #820 issued.
20001011 08:00 Eircom call to acknowledge transmission problems in
20001011 08:40 Eircom call to report card replacement at Limerick.
Trunks are up, stability and performance will be monitored before
closure of ticket.
20001011 12.10 Contact Eircom to confirm that there have been no further errors.
Time to Fix:
3 hours 9 minutes