Ticket Number: HEA-NOC/20001011-02 Ticket Status: OPEN
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> NCAD
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 20001011 11:12:33 UTC Problem Start: 20001011 12:04:00 UTC+1
Ticket Closed: Problem End:
Monitoring tools indicate connection to NCAD is down.
Traffic to and from NCAD.
Contacted NCAD to confirm there was no work going on.
Reported problem to Eircom, reference 862.
Time to Fix: