Ticket Number: HEA-NOC/20000906-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> NCAD
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20000906 08:07:00 UTC+1
Ticket Closed: Problem End:
Connection to NCAD reported down by NOCOL. Cannot ping site from the router, although serial and line protocol are up. No configuration changes were made that could cause this.
Traffic to and from NCAD
Reported to Eircom. Call ref. 448.
Eircom report errors at the a end and are sending a technician out.
Call ref changed to 467.
Eircom are sending more technicians out as the line is still fluctuating.
Time to Fix: