Ticket Number: HEA-NOC/20000922-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> UCD
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20000922 09:09:00 UTC+1
Ticket Closed: Problem End:
UCD are registering as unreachable on our monitoring systems.
Traffic to and from UCD, including traffic to and from the IEDR.
Eircom are being contacted.
This ticket will be updated as further information is available.
UCD report that they have experienced a power outage. They expect to be back on line between 10.00 and 10.30.
Monitoring tools show connectivity returned to UCD at 11:04:00.
Not all internal services are operational as yet.
This ticket will remain open until UCD return to normal service.
Time to Fix: