Ticket Number: HEA-NOC/20000410-01 Ticket Status: OPEN/CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> UL
Ticket Owner: [log in to unmask] Problem Fixer: UL
Ticket Opened: 20000410 13:55:01 UTC Problem Start: 20000410 13:00 UTC=1
Ticket Closed: 20000410 13:55:01 UTC Problem End: 20000410 14:40 UTC+1
A problem at UL caused a loss in traffic along the National Backbone
line DPL340042 between Galway and Limerick.
Connectivity between HEAnet and UL.
Contacted Eircom and they have issued reference no.711.
We have been informed by Denis Hickey at UL that there was a problem with their UPS
which caused the problem. This has now been rectified and the line is
now up and running again.
Time to Fix: