Ticket Number: HEA-NOC/20000418-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> NUIG
Ticket Owner: [log in to unmask] Problem Fixer: Eircom
Ticket Opened: Problem Start: 20000418 11:00 UTC+1
Ticket Closed: 20000419 08:33:49 UTC Problem End: 20000418 12:30 UTC+1
Our Dublin-Galway link DPL340043 is down.
All traffic between Dublin and Galway.
Contacted Eircom and they issued ticket no.1300. We are currently awaiting an update from Eircom
and this ticket shall be updated accordingly.
Eircom have reported that this outage was due to cable being cut by a
third party. This has now been rectified and the ticket is closed.
Time to Fix: