Ticket Number: HEA-NOC/20000412-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> Janet
Ticket Owner: [log in to unmask] Problem Fixer: Eircom
Ticket Opened: Problem Start: 20000412 14:17 UTC+1
Ticket Closed: Problem End:
No routes from QUB over HEAnet-UKERNA link.
Access to Janet is backing up through TEN-155 at impeded performance.
The problem has been reported to UKERNA NOSC
and they issued ticket reference no.5781
20000413 17:15 UTC+1
Problem is still unresolved. Reported the problem to Eircom and they
issued ticket reference no.962.
20000414 10:20 UTC+1
Eircom have reported that they were unable to test this circuit
remotely and are now carrying out a field test. A loop has been placed
in the line at HEAnet premises.
Time to Fix: