Ticket Number: HEA-NOC/20000201-02 Ticket Status: UPDATE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line:
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20000203 14:00 UTC
Ticket Closed: Problem End: 20000202 16:00 UTC
2 Feb 2000 16:10 System time on Avoca update (DLT tape drive installation). Mentec engineer requires an addditional internal SCSI cable to complete installation.
SCSI cable to be ordered by mentec and notify us (24 Hour notice) of when they can complete the DLT installation.
Mail to Listserv
Feb 2 1000: Liase with Mentec to order SCSI cable and book additional system time.
Time to Fix: