Ticket Number: HEA-NOC/20000214-02 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> UL
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20000214 13:32
Ticket Closed: 20000214 21:46:14 UTC Problem End: 20000214 20:51
UL line (2Mbps, DPL 216011) down.
All traffic with UL.
Call UL, they'll get back to us.
20000214 15:50 UTC
Contacted Eircom and they issued reference number 1332. As of the
above time they do not know the cause of the problem or how long it
will take to rectify the problem.
21:30 Eircom had ceased the circuit in error and without notice. They
have restored it as of 20:51.
Time to Fix:
7 hours 19 minutes.